»October 18, 2007: Innovation in Services: Miriam's Kitchen
The value creators in our new economy are providing exceptional experiences by outperforming their niche in an industry network or tying together the nodes of the network and packaging the whole thing in innovative ways. As part of my recent course at Darden on Innovation and Integration in Services - The New Economy, I made observations on a number of innovations as examples of value creation... ... (MORE)
»October 9, 2007: Innovation in Services: Zillow for Real Estate
The global economy continues to undergo seismic shifts. Previous vertically integrated industries became segmented by horizontal service providers, then disjointed as loosely connected networks of service providers. The value creators in the new economy are providing exceptional experiences by outperforming their niche in the network or tying together the nodes of the network and packaging the ... ... (MORE)
